FOR IMMEDIATE RELEASE
May 24 2010 - The Association of Computer Repair Business Owners Scholarship Awardees 2010

The scholarship was established to provide financial assistance to a deserving individual(s).Applicants must be high school seniors graduating in the spring/summer semester, whose plans include the technology industry through attending college, business school, technical training or actual hands-on in the industry.

This year’s selectees are Tiffany Baker from Massillion Ohio who plans on attending Mount Vernon Nazarene University and Kamaal Brown from Goose Creek South Carolina who plans on attending Clemson University.

About the Association of Computer Repair Business Owners Scholarship

The Association of Computer Repair Business Owners is a trade association of Computer Repair Business owners, dedicated to the advancement of the Computer Repair Business through the building of trust and professionalism of its members. Every association member pledges to adhere to the Code's standards as a condition of admission and continuing membership in the Association.

The Association of Computer Repair Business Owners has the vision to expand the computer repair industry, to benefit our membership and the community.

The Association of Computer Repair Business Owners Scholarship was established in 2010 by the Association, as part of the association’s commitment to give back to the community.

For more information go to: www.acrbo.com

Daniel Hand
Association of Computer Repair Business Owners
www.ACRBO.com

I just wanted to take the time to share a little story with everyone.

In the last months I have received calls from two businesses requesting information regarding my services. They both stated that the were looking to switch away from their current IT provider. It turns out they both were using the same company. After a few moments I lead the conversation to ask "why are you looking to switch providers". As it turns out the responses were identical. The "other" company was slow to call back and their appearance/attitude wasn’t very professional.

Why did I feel the need to share this with everyone. Good customer service equates to good referrals. Take the extra minute to chat with a customer or take a few extra minutes to answer a question "off the clock". You may be amazed as the results it brings in terms of referrals and we all know where a majority of clients come from in our business. Both of my potential new clients were referrals from current clients of Leztek.

Good Luck!

Jeff Leslie
Leztek Systems
Jim Thorpe PA

The scholarship materials have been sent to all Premium members. If you have not received them in your e-mail drop us a line.

We have a new webinar scheduled for 18 March at 9p.m.  All Association members should of received an email about it, if not you can read about it in the forums.

Looking forward to seeing you there.

I am not going to put the entire article here due to it being on another blog posting but take the time to read Paradigm Shifts for Techs: Educational Marketing here .

This was written by Derek R. Ianneli from Progressive Integrations and Derek is also a member of the Association.

I really enjoy reading the Derek writes and I am sure you will also.

Due to the recent survey, and wanting to build the Association into a larger source for all members for sources of information we are proud to announce our newest site TechSupportQA.com "Technical Support and Questions & Answers". Unlike your typical forums, this site is simply for "Questions & Answers", no small talk, no chit-chat. The added benefit is you can provide "Video & Audio" to it vice just text.

The site is TechSupportQA.com and stands for "Technical Support Questions & Answers". Unlike other sites that are your typical Q&A sites there is "NO" fee for this site. You gain points for each question, each answer and "best" answer. There are a lot of techs out there with great knowledge and enjoy sharing with others. This site rewards you for that.

TechSupportQA:

Question/Answer
Video & Audio
Ratings System
SEO Optimized
Customization
Facebook/Twitter Integration

Feel free to sign up and start "Asking" and "Answering" questions. All ACRBO members will get an added 300 points to their account when signed up. Just let us know you've signed up in order to have the points added to your account.

Within the next few weeks all "Premium" Association members will be directed to the information pertaining to the Scholarship that we will award this year.
Once that is published that will be the time to market it in your respective area of coverage. Looking forward to the submissions.

I would like to thank all Association members that took time out to fill out the survey. The results have now been published in the Fourms "IT Industry" section.
Again Thks Much!

We have added a new menu option and it's called "Request Service". This is for all consumers, businesses and nationals that would like to have work performed or requested from an Association member.

This is one way to make it easy on the consumer and that is for them to submit the problem they are having, the requirements they are looking for or just general information and we will put them in contact with correct Association member.

Hopefully within the next week will be getting the recent survey that was conducted all put together and online for all members to review.

So far a great response to the survey and some valuable input. Appreciate all the input and if you have not had a chance to fill out the survey yet you still have a few days.